Pay only for what you use
Simple pricing, no surprises
Every plan includes a base price for one location and a daily token allowance. Extra locations and usage beyond the allowance are billed at a clear per-unit rate — never a flat "call us" number for the plans most businesses need.
Free
₹0
- 1 location, 1 counter
- 30 tokens/day, hard-capped
- QR / WhatsApp / kiosk join
- Live queue console
- No card required
Standard
₹1,200/month
- 1 location included, 5 counters
- 100 tokens/day included
- +₹500/month per extra location
- +₹1 per token beyond the daily allowance
- Appointments, priority rules, analytics
- WhatsApp with SMS fallback
- 14-day trial, no card required to start
Standard Plus
₹6,000/month
- 3 locations, 8 counters
- 200 tokens/day included
- +₹1 per token beyond the daily allowance
- Everything in Standard
- For a single location outgrowing Standard's volume
- 14-day trial
Enterprise
From ₹4,999/month
- Unlimited locations, counters & tokens
- Public API & outbound webhooks
- Owner portal, SLAs, onboarding support
- Custom pricing for larger deployments
Prices shown in INR, exclusive of applicable taxes. Rates are set in NammaQ's own plan catalog and can change for new customers going forward — an existing plan's price never changes retroactively for you.
Frequently asked
What counts as a "token"?
Every customer who joins a queue for the day — whether by QR, WhatsApp, kiosk or a pre-booked appointment — counts as one token against that location's daily allowance for that day.
What happens if I go over my daily token limit?
On Standard and Standard Plus, once you're over the daily allowance, new tokens keep working and are billed at ₹1 each on your next invoice. On Free, joining stops once the daily cap is reached — that cap is deliberate, so the free tier stays a genuinely free way to try NammaQ rather than a surprise bill.
Do I need a card to start?
No. Every account starts on the Free plan. Upgrading to a paid plan starts a 14-day trial before your card is charged.
What happens if a payment fails?
Nothing changes immediately. You keep full service at your current plan for a 7-day grace period so you have time to fix your payment method. If payment still hasn't gone through after 7 days, your account automatically moves to the Free plan — this only ever happens overnight, never mid-day, so you're never cut off in the middle of serving a customer.
How do I cancel?
Cancel your subscription any time through your Razorpay-managed billing. The same 7-day grace period applies before you drop to Free — cancelling doesn't end your access immediately.
Can I get a refund?
There's no self-serve refund button today. Refunds, credit notes and billing corrections are handled case by case by our team — write to us and we'll sort it out. See our refund policy for the full terms.
What if I need more locations than my plan includes?
Add locations at the per-location rate shown above for your plan. If you need more than your plan's built-in cap, talk to us — we can grant a negotiated exception for chains and larger operations.